Articles on: Account Help

🎂 Updating Your Date of Birth

At the moment, you can only change the your listed birthday on your account through admin request.
If you've noticed you've inputted your birthday wrong upon sign up, please let us know IMMEDIATELY via
You can also contact our helpdesk (Click on the chat bubble in the bottom right of your window!)

Sending in a request for updating your Date of Birth

When contacting us, please provide the following information:
State that you are requesting your date of birth to be updated on your account.
Provide your account username, account email, and your date of birth CURRENTLY listed for your account.
Provide the correct birthdate that should be listed.

An agent will help with your request within a few days!

Updated on: 17/09/2023

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